How do I operate the OLS?
If you have questions about using the OLS in k12, please see the Strong Start website below to learn how to use all of the features in the OLS:
https://fueleducation.my.site.com/engage/s/
How much progress should my student be making each week?
Grade 6-8 eSchool students are expected to make 6% progress in each class per week. Students in grades K-5 are expected to make 3% progress per week. The number of lessons this equates to is different for every class, but it will be the equivalent of their current set weekly schedule. The typical weekly schedule usually consists of 5 language arts lessons, 5 math lessons, 5 science lessons, 5 history lessons, and 2-3 specialty [art, music, etc.] lessons each week.
The OLS has been down since yesterday. When will it be fixed?
To have the OLS down for a full day would be rare. More likely, the parent simply needs to clear the cache, restart the computer and the OLS will come right up. When the parent cannot access the OLS, the problem is most often on their end, rather than on the part of K12. The OLS is up 24/7. Planned maintenance outages are announced in advance and are generally done during non-school hours. If you suspect the site is down, it will be posted about here: https://www.service.getfueled.com/servicestation/s/article/SYSTEM-STATUS-CENTER
Which books can I write in?
You receive both consumable (workbooks, teacher guides, student guides) and non-consumable materials (textbooks, novels, classic children’s books). The student and Learning Coach are encouraged to write in the consumable materials; however, non-consumable books will be returned at the end of the school year.
What if my child is sick or misses one day of school work?
If a student is unable to complete school work for one or two days, k12 will not assign “extra” lessons for the lessons they missed while they were “absent.” To catch up, you will have to look at your checklist on K12 for the day (or days) worth of work that was missed. Any missed school days must be made up! If you miss several days but continue assignments at the same pace as if you never missed, your student’s progress will be behind. Many students prefer to work ahead if they know they are going on vacation.
Do I need to let the teacher know if my student will be absent?
If your student is sick for a day or two or something comes up in your family where your student wasn’t able to complete any work, you do NOT need to let us know. However, if your student will not being completing school work for more than 3 days because of illness or vacation, please let us know so we can have record of why your student may not have met their progress goal for the week.
How stingy are you on meeting progress goals each week?
eSchool recommends you complete 6% (or 3% for grades K-5) progress each week in order to finish courses by the end of the semester/year. Students CAN complete MORE than is required in each course per week if they would like to.
Setting up K12 Learning Hub Student Accounts
Once enrolled, Provo eSchool will automatically set up your account for you. Student username: the beginning of your ‘stu.provo.edu’ email address. Guardian/Learning Coach username: the first three letters of your first name, followed by your full last name. If needed, you can reset your password by selecting the ‘forgot password’ link on the LearningHub login page.
What are the differences between an Adult Account and a Student Account?
The student account does not include the functions that are part of the role of the teaching adult: attendance, accessing assessments and answers to assessments. The student account includes all lessons, but not the teacher guides provided for parents. Any material provided in a Student Guide or Student Pages will also be on a student account. Parents should not share their adult account login with their student.
What is the school’s schedule?
Provo eSchool will follow the school district calendar and observe all holidays and breaks on that calendar. You may view this calendar here: https://provo.edu/human-resources/calendars/
What if my student needs help?
Online tutoring is available for students who need it. See the “contact info” tab for more information about tutoring. The teachers, aides, and counselors with eSchool stand ready to help you or your student in any way we can.
What time does school start each day?
This school is an asynchronous school, which means there are very few scheduled times that your student needs to be online. It is suggested that they create a schedule that works best for them. Sleeping all morning is not always the best idea. As your student’s learning coach it is your responsibility to create and maintain a manageable schedule to assist your student in completing lessons each day. The beauty of eSchool is it’s flexibility in scheduling.
How does my student turn in work?
Many worksheets and activities are turned in through the k12 Learning Hub system. However, other assessments and assignments will be completed either online, or offline. If an assessment is completed online it will be scored automatically.
Can either my student or I “hurt anything” by clicking around the Online School?
No. Feel free to click into any of the tabs: Plan, Lesson Lists, Progress and Attendance. Take a look at some individual lessons. The only thing you will not want to do is mark a lesson “completed” while you and your student are only browsing.
My child is bored. He/she is flying through the lessons.
We use the philosophy of “go deeper, not wider.” In other words, for children who do need extra challenge, find things to extend within the lesson to make it richer, rather than skimming the surface of many lessons.
For all other questions, please refer to the eSchool Student Handbook on our website:
https://provo.edu/wp-content/uploads/2018/04/2018-Student-Handbook.pdf
Hey, Teacher! 